These terms and conditions apply to visitors, customers, registered users, and everyone who accesses the Burashid Perfumes website or uses its services.

By using the site or placing an order, you agree to be bound by these terms, the Privacy Policy, the Shipping and Delivery Policy, and the Returns and Refunds Policy.

The terms "Burashid" or "we" or "us" refer to Burashid Perfumes, while "you" or "the customer" refer to the person using the site or purchasing products.

You must have the legal capacity in your country to enter into a purchase contract, or use the site under the supervision of a parent or legal guardian.

You agree to use the site only for legitimate personal or commercial purchasing purposes, and in compliance with applicable laws and regulations.

We may restrict or suspend access to the site if we have reasonable cause to believe that these terms have been violated or the site has been used fraudulently or illegally.

We strive to display product descriptions, sizes, ingredients, fragrance notes, images, and other information as accurately as possible.

Product and packaging colors may appear slightly different depending on screen and device settings, lighting, or due to updates by the manufacturer or brand.

Minor differences in packaging, color, presentation, or labeling do not necessarily mean that the product is incorrect or defective.

The perception of a fragrance, its sillage, and longevity may vary depending on skin type, environment, application and storage methods, and personal preferences.

Product prices are shown in the currency specified or available for your market and may vary depending on the country, currency conversion, taxes, offers, and local prices.

Taxes, shipping fees, and any additional applicable fees are displayed on the checkout page when required.

We reserve the right to update product prices and promotional offers at any time before order confirmation.

In the event of a clear pricing error, technical or typographical error, we may contact you to correct or cancel the order and refund the amount paid.

Placing an order through the site constitutes an offer from you to purchase the selected products in accordance with these terms.

Receipt of an automated order confirmation message does not necessarily mean that the order has been definitively accepted or shipped.

We may verify payment, product availability, customer data, delivery address, and other order-related information before processing.

We may refuse, limit, or cancel an order when necessary, including in the following cases:

• Product unavailability or insufficient stock.
• Error in price or product information.
• Suspicion of fraud or use of an unauthorized payment method.
• Incomplete or inaccurate customer data.
• Delivery restrictions or unsupported pickup location.
• Ordering unusually large quantities for unauthorized resale.
• Violation of these terms or applicable laws.

If payment for a canceled order has been collected, the due amount will be refunded to the original payment method whenever possible.

Available payment methods are displayed within the Shopify checkout page and may vary depending on your location, currency, and the order you are placing.

By submitting payment information, you confirm that you are authorized to use the selected payment method and that the information provided is complete and accurate.

Payments may be processed through Shopify or certified third-party payment service providers, in accordance with their terms and security procedures.

An order may be suspended or canceled if payment is rejected, canceled, disputed, or cannot be verified.

Delivery availability, shipping methods, fees, and estimated duration depend on the pickup location and the options displayed during checkout.

The customer is responsible for providing a correct delivery address, phone number, and all necessary data to complete the delivery.

Delivery times are estimates and not guaranteed, and may be affected by the shipping company's operations, official holidays, weather, customs, high order volumes, or circumstances beyond our reasonable control.

Full details can be found in the Shipping and Delivery Policy .

Eligibility for return, exchange, or refund depends on the product condition, reason for the request, applicable consumer rights, and the terms specified in the Returns and Refunds Policy.

For reasons of hygiene, safety, and quality assurance, opened, used, damaged, or altered perfumes may not be eligible for return, unless they are defective, incorrect, or covered by a mandatory legal right.

The customer must inspect the order immediately upon receipt and contact us within the period specified in the return policy if the product is incorrect, incomplete, or damaged.

Full return conditions can be found in the Returns and Refunds Policy .

Offers, gifts, bundles, and discount codes may be subject to separate terms, eligibility requirements, minimum order values, and specific expiration dates.

Unless otherwise stated, discount codes cannot be combined, transferred, exchanged for cash, or applied after the order has been submitted.

Promotional benefits may be canceled upon return, partial refund, cancellation of an order, or if it is proven that the offer was not eligible.

We may withdraw or modify an offer before it is used, while observing applicable consumer protection requirements.

You are responsible for providing accurate, complete, and up-to-date account, contact, billing, and delivery information.

You are also responsible for maintaining the confidentiality of login credentials and any activity conducted through your account.

Please contact us immediately if you suspect unauthorized use of your account or personal information.

We may suspend or close an account if it is used illegally, fraudulently, or in violation of these terms.

It is prohibited to use the site or its content for any of the following purposes:

• Violating any applicable law or regulation.
• Providing false, misleading, or fraudulent information.
• Attempting unauthorized access to accounts or systems.
• Introducing viruses, malware, or harmful code.
• Interfering with the site's operation or security.
• Collecting customer or site data without authorization.
• Impersonating another person or providing a misleading identity.
• Infringing intellectual property or privacy rights.
• Using automated tools to copy the site, collect its content, or disrupt its servers.
• Purchasing products for illegal or unauthorized resale.

The Burashid name, logo, identity, site design, texts, images, product display, graphics, and other original content are owned by or licensed to Burashid Perfumes.

Content may not be copied, reproduced, modified, distributed, republished, or used commercially without prior written consent, except to the extent permitted by law.

Third-party trademarks, names, and product materials remain the property of their respective owners.

Our online store is hosted and operated through the Shopify platform, and we may use external services for payment, shipping, analytics, marketing, customer service, and other store functions.

The use of some external services may also be subject to the terms and privacy policies of those service providers.

Links to external sites are provided for ease of use, and we do not control their content, availability, or practices and are not responsible for them.

By submitting a review, image, testimonial, or any other content, you confirm that it is accurate, lawful, and does not violate the rights of any other person.

You grant Burashid Perfumes permission to display, reproduce, and use the submitted content for store purposes, customer service, and marketing, in accordance with applicable privacy and consumer protection laws.

We may delete content that is offensive, misleading, irrelevant, illegal, fraudulent, or contains personal or confidential information.

We strive to keep the site accurate, available, and secure, but we do not guarantee that access to it will be continuously available or error-free.

To the maximum extent permitted by law, Burashid Perfumes is not liable for indirect, incidental, or consequential losses resulting from the use of the site or the inability to use it.

Nothing in these terms excludes or limits any liability or consumer right that cannot be legally excluded or limited.

Product labels, usage instructions, warnings, and storage recommendations must be followed, and use should be discontinued with appropriate advice sought if any undesirable interaction occurs.

Personal information collected through the site is processed as described in the Privacy Policy .

By using the site, you acknowledge that information may be processed by Shopify and certified service providers to the extent necessary to operate the store, process orders, and provide services.

We may update these terms to reflect changes in services, products, business operations, technology, or legal obligations.

The latest version will be published on this page with the date of the last update.

Continued use of the site after the update constitutes acceptance of the amended terms to the extent permitted by law.

If any provision of these terms is found to be unlawful, unenforceable, or void, the other provisions shall remain in effect to the extent permitted by law.

These terms and the referenced policies constitute the governing agreement for your use of the site and purchases from our online store.

Failure to enforce a provision does not constitute a permanent waiver of that provision or any other right.

These terms are governed by the laws applicable to the legal entity of Burashid Perfumes responsible for your order, in addition to mandatory consumer protection laws that apply to you.

We encourage customers to contact our team first so that any complaint or dispute can be reviewed and resolved fairly.

These terms do not override any mandatory legal rights or protections available to the consumer under applicable law.

For inquiries about these terms, a product, or an existing order, you can contact Burashid Perfumes through:

• Email: info@burashidperfumes.qa
• Phone: +974 7253 8396
• Website: burashidperfumes.qa
• Working hours: Saturday to Friday, 8:00 AM to 11:00 PM.
• Burashid Perfumes serves customers in Qatar and across selected Gulf markets.